Privacy Policy

NetSchool ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.

By using NetSchool, you agree to the collection and use of information in accordance with this policy.

Personal Information

• Name, email address, and contact information
• School or organization affiliation
• User role (student, teacher, administrator, parent/guardian)
• Profile information and preferences

Educational Data

• Grades, assignments, and academic records
• Attendance records and timetables
• Communication logs and messages
• Learning progress and performance data

Technical Information

• Device information and browser type
• IP address and location data
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide and maintain our educational services
• Process and manage academic records and communications
• Authenticate users and maintain account security
• Send important service notifications and updates
• Improve our platform and develop new features
• Comply with legal obligations and educational requirements
• Prevent fraud and ensure platform security

We may share your information in the following circumstances:

• With your school: Educational data is shared with authorized school personnel as part of our service
• With parents/guardians: Student information may be shared with authorized guardians
• Service providers: Trusted third parties who assist in operating our platform
• Legal requirements: When required by law or to protect rights and safety
• Business transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Staff training on data protection practices
• Incident response procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure.

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Support educational record-keeping requirements

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your information
• Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided in the Contact section.

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze usage patterns and improve our services
• Provide personalized content and features
• Ensure platform security and prevent fraud

You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

NetSchool is designed for educational use and may process information about students under 18. We:

• Work with schools and parents to ensure appropriate consent
• Limit data collection to what is necessary for educational purposes
• Implement additional safeguards for student data
• Comply with applicable children's privacy laws

Parents and guardians can contact us to review, update, or delete their child's information.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions for countries with equivalent protection
• Other appropriate transfer mechanisms as required by law

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• General support: [email protected]

This Privacy Policy is effective as of September 4, 2025, and was last updated on the same date.